You may have a hold on your account if you have an outstanding balance due to the university.

Registration hold due to outstanding balance

  • This hold will prevent you from registering, dropping, and withdrawing from the University.
  • This hold is used when you have an outstanding balance due prior to registration periods.
  • Your balance must be paid in full in order to clear the financial hold prior to your scheduled registration appointment time.  You can check your hold status and pay your account balance before attempting to register for classes.

Diploma hold due to outstanding balance

  • Degree recipients with outstanding balances will have their diploma withheld until all outstanding debts to the University are paid.

Transcript hold due to outstanding balance

  • Official transcripts are not issued for those people who owe money to the university until your balance is paid.
  • Students must pay all outstanding debts and clear all departmental holds to obtain an official transcript or diploma.

To check the status of your hold:

  • Log in to My UNC Charlotte
  • Click on Banner Self Service
  • Under the Student Services/Student Accounts tab, click the View Holds link

To make a payment and view account summary:

  • Log in to My UNC Charlotte
  • In the My Student Account block, click on the "View Account & Statements" button
  • Billing Suite will load
  • Click on Make Payment

After paying any balance due, registration holds will automatically release within 15 minutes and transcript/diploma holds will release within 24 hours.